Returns & Exchanges
At SONGMICS HOME, we want you to be fully satisfied with your purchase. If you are not completely happy with your home furniture or organization items, you can return them within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully disassemble the furniture if necessary and pack the items in their original packaging, ensuring all hardware and assembly instructions are included.
- 3.Ship the Item
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.